Payment policy
Xiajin Jinshida Arts & Crafts Co., Ltd. is a China-based decoration manufacturer founded in 2016. With our own production facility in Shandong, we design and create seasonal decorations, balloons, and paper craft products for customers worldwide.
Accepted Payment Methods
We provide secure and convenient payment options through trusted payment service providers. Your payment information is handled securely during checkout.
PayPal
Pay securely through PayPal using your PayPal balance, linked bank account, or supported payment cards. Payments are processed according to PayPal's own payment terms and security policies.
Credit & Debit Cards
We accept major credit and debit cards through a secure payment gateway. Card information is encrypted during checkout and we do not store your complete card details.
Please make sure your billing information matches your payment details to help avoid payment delays.
How Payment Works
After you place an order, your payment will be processed securely through the selected payment provider. Once payment is confirmed, we will begin preparing your order according to the details provided at checkout.
You will receive order confirmation information after successful payment. If any payment-related issue occurs, our support team will assist you with the next steps.
Payment Security
How we protect your payment information
- Checkout pages use encrypted connections to help protect your information during payment.
- Payment details are processed through secure third-party payment providers.
- We do not store your complete credit or debit card information on our own systems.
Payment Issues & Refunds
If your payment is declined
Payment failures can happen because of incorrect card information, billing details, insufficient funds, or restrictions from your payment provider. Please check your payment information first. If the issue continues, contacting your bank or payment provider may help identify the reason.
Refund Processing
Once a refund is approved according to our refund policy, we will submit the refund through the original payment method.
- Refund arrival time may vary depending on your payment provider and financial institution.
- You will receive confirmation once the refund has been processed from our side.
- Please refer to our Return Policy for detailed refund conditions.
Currency & Pricing
Product prices are displayed according to your selected shopping region and checkout settings.
If your payment account uses another currency, your payment provider may apply its own exchange rate or conversion fees. Any applicable charges shown during checkout will be displayed before you complete your purchase.
Questions about a payment?
Include your order number and we'll look into it directly. For PayPal-specific issues, PayPal's own support is usually faster.